Privacy Policy

🏠Privacy Policy

Learnology is strongly committed to protecting your privacy and complying with your choices. Both personal and non-personal information collected is safeguarded according to the highest privacy and data protection standards adopted worldwide. Learnology has put in place a robust and effective data protection program which complies with existing law.

This privacy policy addresses the following questions:

  • How Learnology collects personal information about you.

  • The types of personal information Learnology collects about you. 

  • How Learnology uses your personal information. 

  • How Learnology secures your personal information. 

  • How you can manage your personal information collected by Learnology.

Learnology’s Commitment

Learnology adheres to worldwide standards and practices for customer privacy and data protection. Learnology employs the following principles:

  1. Learnology will only collect your personal information with your consent.

  2. Learnology will not sell or give away your name, email address, phone number, or any other personal information about you to anyone outside of Learnology or its subsidiary companies, unless required to by law.

  3. Learnology employs strong security measures to protect your information from unauthorized use.

  4. Learnology gives you the possibility to control the information that you shared with us (opt-out).

1. Notice & Consent

Learnology will clearly inform you when information that personally identifies you (“personal information”) is asked for and you will have the choice to provide it or not. Learnology may ask you for information that personally identifies you, or allows us to contact you, for variety of purposes pertaining to providing services to you. Generally, personal information about you is requested when you interact with Learnology’s website in the following manners:

  • When you complete an inquiry form.

  • When you sign up to receive email subscriptions or notifications from Learnology.

  • When you request to download information such as brochures, whitepapers and other information Learnology may publish from time to time.

If you choose not to provide personal information, you can still use learnology.ca, but you will not be able to access or request information or services which require your personal information. 

When you provide your personal information, you consent that it can be used for purposes listed in the “Usage” section of this policy, and that Learnology is an authorized holder of such information. 

If you decide to provide your personal information to Learnology, you will be able to select the kinds of services you wish to receive from us by subscribing to specific services, for example electronic newsletters, product or service updates, information on upcoming events, and other services which Learnology may offer from time to time. You can discontinue receiving information from Learnology at anytime by clicking on “unsubscribe” located at the bottom of all electronic correspondence from Learnology.

2. The types of personal information Learnology collects about you

The personal information Learnology may request from you when using learnology.ca is very limited, and may include:

  • First and Last Name.

  • Email Address.

  • Telephone number.

  • Location.

3. Usage

Learnology may use your personal Information for four primary purposes:

  1. To improve and optimize the performance of the Learnology website. 

  2. To enable you to download specific content from Learnology or its subsidiaries.

  3. To provide you with notification services you have chosen to subscribe to.

  4. To facilitate contact with key members of Learnology’s management team or its subsidiaries.

4. Access to your information

You are entitled to review the personal information you have provided us and ensure that it is accurate and current at all times. To review or update this information, email privacy@learnology.ca and request that Learnology send you this information.

5. Security of information

Learnology is strongly committed to protecting your information and ensuring that your choices are honoured. Learnology has taken strong security measures to protect your data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. All sensitive data is stored behind firewalls on secure servers with restricted employee access.

6. Retention of information

Learnology retains information as long as it is necessary to provide the services requested by you, subject to any legal obligations to further retain such information. Information associated with your account will generally be kept until it is no longer necessary to provide the services or until you ask us to delete it or your account is deleted whichever comes first. Additionally, Learnology may retain information from deleted accounts to comply with the law, prevent fraud, resolve disputes, troubleshoot problems, assist with investigations, enforce the Terms of Use, and take other actions permitted by law. The information Learnology retains will be handled in accordance with this Privacy Policy.

7. What Learnology does with the information you share

Your information is never shared outside of Learnology without your permission. Inside the company, data is stored behind firewalls on secure servers with restricted user access.

Learnology will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Learnology or the site; (b) protect and defend the rights or property of Learnology and its subsidiaries, and, (c) act in urgent circumstances to protect the personal safety of users of Learnology, its websites, or the public.

8. How to opt-out

Learnology provides users with the opportunity to opt-out of receiving from us updates on our products, newsletters and other communications. You can opt-out by clicking on the unsubscribe link provided in emails or by contacting us at the address at the bottom of this page.

9. Does Learnology’s privacy policy apply to linked websites?

Learnology’s Privacy Policy applies to information collected on the website www.learnology.ca or via Facebook contact form. Learnology’s website may contain links to web sites of third parties. Learnology is not responsible for the actions of these third parties, including their privacy practices and any content posted on their web sites. Learnology encourages you to review their privacy policies to learn more about what, why and how they collect and use personal information. Learnology adheres to industry recognized standards to secure any personal information in Learnology’s possession, and to secure it from unauthorized access and tampering. 

Learnology uses third-party website analytic services to understand how Learnology’s website is used in order to better optimize the user experience. These third-party website analytics companies employ cookies to measure and track usage behavior on Learnology’s website.  To do so, these companies may use anonymous information about your visits to Learnology’s website and other websites but will not collect any information which can personally identify you or can be linked to you.

10. Use of Cookies

Cookies are small pieces of data which are created by website servers and are either temporarily or permanently stored on your computer.  These cookies allow the issuer to identify your computer and browsing activities when you are visiting a website. 

Learnology does not create or issue cookies on www.learnology.ca, however you may be subject to cookies issued by the following third parties when visiting Learnology’s website, in particular:

Facebook
Learnology uses a Facebook pixel to serve with your advertisements that may be relevant to you and your interests. The information may also be used for frequency capping purposes (i.e., to ensure we do not display the same advertisement to you repeatedly) and to help us regulate the advertisements you receive and measure their effectiveness.

Google
Learnology uses Google’s website analytics service to understand how visitors engage with Learnology’s website so Learnology can optimize it for better user experiences. There is no personal information associated with the site visitor cookie.

11. Changes to this policy

Learnology reserves the right to change this Privacy Policy as it deems fit for its’ business and website operations. If Learnology makes changes to our Privacy Policy, Learnology will post these changes here so that you are always aware of what information Learnology collects, how Learnology uses it and under what circumstances, if any, Learnology discloses it. If at any point Learnology decides to use your information in a manner different from that stated at the time it was collected, Learnology will notify you by email.

12. Enforcement of policy

If for some reason you believe Learnology has not adhered to these principles, please notify us and Learnology will do its best to promptly make corrections.

13. Questions or comments

If you have questions or comments about this privacy policy, please email Learnology at privacy@learnology.ca

For more information about how to contact Learnology please visit the contact page of Learnology’s website.

 

Effective date: October 25, 2021